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Tags : sto news, star trek online news, sto head start issue update
If a number of you are having some trouble in a few specific areas? Below is the answer by Star Trek Online:
Hey folks,
We’ve seen a number of you are having some trouble in a few specific areas, and we just wanted to touch base with you to let you know where things are and where they’ll be.
First, claiming the Liberated Borg character creation option should be available to most Lifetime subscribers. To claim them:
- Simply access the character creation screen. Your Liberated Borg will appear in the list of available species.
It’s currently a known issue that if you’ve purchased a Lifetime subscription after 10:00 a.m. PST on January 29, 2010, you won’t be able to claim your Liberated Borg yet. We're currently working on addressing this issue for you throughout the weekend.
Second, we’ve noticed some of you asking where some of your other exclusive goodies are. Those will become available on launch day, once you’ve applied your retail key, which you’ll receive either with your box or from your digital retailer.
Lastly, some of you may have noticed some trouble with our account server early in the day. We’ve since resolved much of those problems, and just wanted to thank you all for reporting the trouble. Please continue doing so!
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