FAQ

• About 3zoom
  • What does 3zoom do?
• Delivery
  • Gold delivery
  • About power leveling service
  • About account delivery
• Paypal
  • How do I verify my Paypal account?
  • My country isn't listed on Paypal, what should I do?
  • What is a transaction ID? Where do I find it?

• Safety
  • Is it safe for me to pay online?
  • Is my leveling account safe?
  • Confidentiality
• Verification
  • Verification
• Westernunion
  • Go to a Western Union agent.
  • Western Union payment online

About 3zoom

What does 3zoom do?

3zoom provides a variety of services for online gamers. Chiefly, we are one of the legit sellers of in game currency for massively multiplayer online games. 3zoom strikes to built its reputation based on competitive price, fast delivery, secure payment transfer and consistent customer service.
3zoom offers the outstanding power leveling service, accounts trade on MMORPG. We will do any effective activities we can do for your order and problem.
Our Customer service representatives are standing by, making you the most comfortable experience on MMORPG

Delivery

1. Gold delivery

After you complete the order process and have sent payment, the order appears in our delivery queue in the order in which it was received. Our delivery team will then log in the appropriate game and contact the character specified on the order form. If our delivery team is unable to make contact, an e-mail will be sent to the contact address provided. You should reply to this e-mail or log on our live chat to verify the status of your delivery.

2. About power leveling service

After you complete the order process and have sent payment, the order appears in processing database. You will reach an email from us to inform you that the starting time and the finished time, they are estimated. Generally speaking, we will start to level your account in 12 hours. Once we finish the power leveling, we will send you another email to notice you. Please login the game and check the status of your account. If everything is in order, you will be asked to send us a confirmation email.

3. About account delivery

After you complete the order process and have sent payment, we will email the account information which is necessary for you to your paypal email.

Paypal

1. How do I verify my Paypal account?

The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.

2. My country isn't listed on Paypal, what should I do?

At the moment we only support Paypal payments. We do accept Western Union as an alternative method of payment. Please consult our agents via live chat if you need any further information.

3. What is a transaction ID? Where do I find it?

A transaction ID is term used to describe Paypal payments. Every time money is sent or received through Paypal, the transaction is assigned its own individual transaction ID. Transaction IDs are typically 16 digits long and contain both numbers and letters. If you have a Paypal account, you may log in and review the transaction ID under recent transactions. If you used a credit card, a confirmation email will be sent to the e-mail address you provided while making the purchase.

Safety

1. Is it safe for me to pay online?

It's safe. There is a link leading you to paypal page when you pay. The information that you should provide is for paypal but NOT for 3zoom. So 3zoom can not get any information about your credit card or your password.

2. Is my leveling account safe?

The safety of your account is the chief concern for us. We will not use any cheat and exploit during the leveling. During the leveling, we will not let your account make following activities, such as Player-Kill, Steal, Verbal violence or any other unethical in-game activities.

3. Confidentiality

We have very strict internal policy to ensure that all information concerning your account will be confidential. We will never ask any vital information such as password question or password hint that will threat your account safety. Furthermore, your personal and character's information will be absolutely confidential. During the power-level process, our players will not talk to anyone in the game without your request.

Verification

Verification

We like to take all possible steps to protect our clients' details as well as the integrity of 3zoom. By speaking with our client's on the phone, asking the clients for ID card scanning or driver's license scanning. we not only make the transaction fast, easy and safe, but it also gives us a chance to strengthen our connection to our clients and answer any questions you might have.

Westernunion

Western Union
1. Go to a Western Union agent.

3zoom will provide our Western Union address after your order via mail system. In order to get the accurate western union address of 3zoom, you can also contact our livehelp operators.
After you have made the payment, email us back with the following information:
Western Union MTCN (Money Transfer Control Number)
The amount of the money you sent (in the original currency)
The sender's full name (which you filled in the W.U. paper)
The country
Please confirm the information above carefully, make sure that all the information matches what you got back from Western Union, so that the western union payment will be picked up timely. You can then get the goods without any delay.
3zoom is always offering super good discount if you choose to pay via western union on buying power leveling service and accounts.

2. Western Union payment online

Go to http://www.westernunion.com, if you have any trouble with this method of paying, please do feel free to contact our livehelp operators.